Knowledge Base
How can we help you?
Browse our knowledge base of topics & articles to help answer your questions
Why do you need my bank details?
We need your bank details to help us protect your money. When accepting money from you, or paying money to you, we are required by law to make sure it is really your money, and that we are paying it to the right account. We use the documents you have provided to identify yourself to make sure your bank account is in the same name.