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Frequently Asked Questions

Resources > Wallets

When can I expect my withdrawal request to reflect in my bank account?

  • The withdrawal process is dependent on your bank account and potential intermediary or correspondent banks being used in the process
  • During this period, you will not be able to use the funds you have requested for withdrawal towards any investments

Can I fund my wallet with multi-currencies?

All deals facilitated through your wallet are currently aggregated in USD.

  • Please wire USD only.
  • Any Independent deal’s currency will be displayed on the deal-specific product card and during the transaction process.

What is a wallet and how does it work?

  • A wallet is a virtual/digital transactional account where you deposit your funds to invest and withdraw your distributions.
  • This wallet payment solution is facilitated by Lemonway, in compliance with current European regulations.
  • Lemonway is backed by BNP Paribas the largest bank in the Eurozone with a strictly regulated cash management system.